Comparisons

AI agent compared to the alternatives

Seven honest comparisons, including where the alternative still wins.

AI agent vs. rule-based chatbot

The difference is who writes the answers

The form defers the answer; the agent gives one

Not replacement: order of arrival

One answers now, the other schedules an answer

“Press 1” was always a workaround for not understanding speech

Both scale qualification: they fail in different places

The demo takes a weekend; the last 20% takes a year

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